Privacy Policy
At AIPAK, accessible from our website, protecting the privacy and security of our global business partners, customers, and website visitors is one of our main priorities. This Privacy Policy document outlines the types of information that is collected and recorded by AIPAK and how we use, store, and safeguard it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].
1.Information We Collect
We collect information to provide better services, fulfill engineering inquiries, and optimize user experience across our digital platforms.
A. Information You Provide Directly
When you fill out inquiry forms, request quotations, subscribe to technical updates, or communicate directly with us, we may collect personal and business information, including:
Contact Information: Name, email address, phone number, WhatsApp/WeChat details.
Company Details: Company name, job title, industry sector, country/region.
Technical Inquiries: Machine specifications, production requirements, and custom RFQ details submitted via forms.
B. Information Collected Automatically
When you visit our website, our servers and third-party tools automatically record standard device and technical log data, such as:
IP address, browser type, operating system, and language preferences.
Referral source, pages visited, time spent on pages, and navigation paths.
Technical diagnostics, error logs, and website performance statistics.
2.How We Use Your Information
AIPAK processes your information solely for legitimate business operations, including:
Fulfilling Inquiries & RFQs: Processing machine quotes, technical proposals, and order requests.
Customer Support: Providing technical consultation, machine maintenance support, and OEM spare part services.
Website Optimization: Analyzing traffic trends via Google Analytics to enhance layout, performance, and user navigation.
Marketing Communications: Sending relevant product announcements, technical case studies, and trade show invitations (you may opt out at any time).
Security & Compliance: Preventing fraudulent activities, protecting IP assets, and maintaining server safety via Cloudflare WAF protection.
3.Cookies and Tracking Technologies
Like most commercial websites, AIPAK uses ‘Cookies’ and web tracking technologies to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited.
Essential Cookies: Necessary for basic website functionality, secure navigation, and session continuity.
Analytics Cookies: Used to aggregate anonymous traffic statistics (e.g., Google Analytics 4) to help us improve content and page layout.
Marketing & Advertising Cookies: Used to assess advertising campaign performance (e.g., Google Ads) and measure conversions.
You can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
4.Information Sharing and Third Parties
AIPAK does not sell, rent, or trade your personal or corporate data to third parties under any circumstances.
We may share non-sensitive data strictly with trusted service providers under confidentiality agreements, including:
Hosting, cloud server, and content delivery network (CDN) providers (e.g., Cloudflare).
Customer relationship management (CRM) and automated inquiry routing platforms.
Logistics and freight forwarding partners strictly for physical shipment coordination.
Legal authorities when required by applicable international law, subpoena, or regulation.
5.Data Security
We implement rigorous technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
SSL Encryption: All data transmitted between your browser and our website is secured using HTTPS/SSL protocols.
Access Control: Restricted internal access granted only to authorized project managers and technical personnel.
Server Firewalls: Active monitoring and rate-limiting rules deployed on cloud infrastructure to block malicious cyber threats.
6.International Data Transfers
As a global supplier of industrial machinery, AIPAK operates internationally. Information collected via our website may be stored and processed on secure servers located in various regions worldwide. By using our website and submitting inquiries, you consent to the transfer of your information across international borders in compliance with global standards.
7.Your Data Rights
Depending on your jurisdiction (such as GDPR in the EU or CCPA in California), you hold specific rights regarding your personal information:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete information.
Right to Erasure: Request the deletion of your personal data from our active databases.
Right to Unsubscribe: Opt-out of receiving promotional communications at any time via the unsubscribe link in our emails.
To exercise any of these rights, please contact our privacy compliance team directly.
8.Third-Party Links
Our website may contain links to external sites (such as YouTube videos, technical documentation mirrors, or industry partner portals). AIPAK is not responsible for the privacy practices or content of these external third-party platforms. We encourage you to review the privacy policies of any third-party site you visit.
9.Updates to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time to reflect technical upgrades, legal requirements, or operational changes. Any updates will be posted on this page with an updated “Last Updated” date at the top.
10.Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact our team:
Company Name: AIPAK PHARMA
Email: [email protected]
Official Website: https://new.aipak.com/
